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Batteries.com Website Review & Ratings + Batteries.com Coupons

Batteries.com: Products & Services

If you need batteries for just about anything, than Batteries.com is the place to go. Batteries.com offers batteries for laptops, cameras, cell phones, camcorders, power tools, cordless phones and much more. Batteries.com also offers a huge selection of rechargeable batteries, plus they offer information on proper battery recycling and battery research. Batteries.com carries batteries for popular brands like Dell, Apple, Sony, Craftsman, Black & Decker and many more.

At Batteries.com, customers can find:

Batteries.com does not just sell batteries, they also offer the latest and most popular accessories and electronics to enhance and help care for a variety of home devices.

Batteries.com: Company Background

Batteries.com is an American based business that was founded in September 1999 and was incorporated in 2003. The manager of Batteries.com is Mr. Matt Rogers. The Batteries.com head office is located in Carmel, Indiana.

Batteries.com contact information:

  • Address: 111 Congressional Blvd Ste 350 Carmel, IN 46032
  • Phone: 888-288-6500
  • Fax: 317-810-4898
  • Email: pr@batteries.com
Batteries.com: Customer Feedback & Reviews

Customer reviews for Batteries.com were more negative than positive. The popular review site Reseller Rating has 64 reviews for Batteries.com and overall they received a 3.5 rating out of 10.

Positive customer reviews commented on:

  • Fast shipping
  • Great prices
  • Great selection
  • Easy to use webpage

Negative customer reviews commented on:

  • Received defective batteries and Batteries.com would not replace them
  • Poor customer service
  • Items backordered
  • Order not sent in a timely fashion

Some customer reviews were:

Thank you for sending my order quickly.. You've never let me down on an order. I thank you !!

Placed a order Oct. 23 and stil have not recieved what I ordered. To top that off, I waited 40 mins. on the phone and still didn't get to talk with someone as to were my order is. Now when you try calling its been busy for 2 days and can't get a hold of anyone

I am very upset about your shipping. For what it cost me to have two small batteries shipped it bull****. Still have not received the batteries. People stay away from value shipping. If I didn't need the batteries I would cancel the order and never deal with this company again. The customer service was rude also.

love my lasting battery and love the price!!!

Ordered on there website, after 6 business days I called them, couldn't find my order, called me back to tell me it was on back order but came in today and would ship out the next day. I called 3 days later and was told they can't get the battery. I have never did business with a company that has such bad customer service. Total waste of time, 2 weeks waited for nothing.

Easy to find the correct battery for my APC UPS units on their web site. Good prices, reasonable shipping rate (these are heavy batteries!), packed very well. They matched origninal batteries perfectly. I installed them today, and so far everything is working fine.

I was very disappointed with the customer service at batteries.com. I bought three batteries and none worked. I intially called back and the customer service rep was very helpful and promised to send replacements immediately. After several weeks, the batteries had not arrived, so I called back. This rep said that there was no record of my previous call and since now the warranty had expired I was just out of luck. She admitted that the batteries should have worked but didn't. So because their rep screwed up, I am out.

Worst experience I ever had since ordering on the internet the last 15 years. Their promotion was buy one 9 volt battery and get three free. Never received free ones after being told they would send them and then called again an told they were out of stock and would refund the order. Still waiting for refund and will take the loss as this company has no ethics or honesty.

Nice. Quick shipping and got the exact battery I needed for my Fossil watch. Thanks for the good service Batteries.com!

Batteries.com: Business Credibility & Trustworthiness

Batteries.com is accredited with the Better Business Bureau and has a BBB rating of "A". They have been accredited with the Better Business Bureau since 2010. Over the last three years, there has been 11 complaints filed against Batteries.com with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Batteries.com were:

  • 1 complaints were due to delivery issues
  • 8 complaints were due to problems with product/service
  • 2 complaints were due to billing and collections

Batteries.com is a Top 500 E-Retailer

Batteries.com: Website Popularity & Google Ranking

Batteries.com website popularity:

  • Batteries.com has a worldwide Alexa traffic rating of 236,143 out of 30 million websites.
  • Batteries.com has an American Alexa traffic rating of 43,144
  • Batteries.com has a Google pagerank of five out of ten.
  • The Batteries.com site receives around 4,609 unique visitors daily, which account for 23,045 daily page views.
  • About 89% of the visitors to the Batteries.com site are American.
Batteries.com: Social Media Presence

Batteries.com social media presence:

  • Batteries.com can be followed on Facebook; they have 103 likes on Facebook and have 2 people talking about them. Batteries.com usually updates their Facebook page a couple of times a month.
  • Batteries.com can be followed on Twitter; they have 143 followers on Twitter and have posted 259 tweets. Batteries.com usually tweets a couple of times a month.
  • Batteries.com offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Batteries.com is on YouTube; they have uploaded 9 videos and have 14 subscribers
  • Batteries.com is on Google Plus
  • Batteries.com has a blog customers can follow
Batteries.com: Website Security & Safety

Batteries.com is McAfee Secure and VeriSign Secure. Batteries.com uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Batteries.com site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Batteries.com: Pricing & Packages

Batteries.com offers fairly competitive prices on all their products. In a price comparison of three products, Batteries.com was more expensive on two out of three items than their leading online competitor was. 

Acer 19V Laptop AC Adapter 

  • Batteries.com $19.99
  • Leading competitor: $6.95

Energizer Advanced Lithium AA Batteries 6 Pack

  • Batteries.com $8.99
  • Leading competitor: $6.75

Energizer D Cell NIMh Rechargeable Batteries 2 Pack 

  • Batteries.com $9.99
  • Leading competitor: $10.49
Batteries.com: Shipping Rates & Policies

Batteries.com shipping rates and policies:

  • Batteries.com ships throughout the United States 
  • Batteries.com does not ship internationally.
  • Batteries.com ships to APO/FPO addresses
  • Batteries.com ships to PO boxes
  • Most orders are shipped within 24 hours of the order being placed.

Shipping Options:

  • Batteries.com offers two standard methods of delivery: United States Postal Service (USPS) and/or United Parcel Service (UPS). 
  • Batteries.com offers UPS 2nd Day or Overnight shipping for an additional cost
  • Batteries.com offers free value shipping on laptop batteries
  • Exact shipping costs are available at the checkout.
Batteries.com: Payment Methods Accepted

Batteries.com accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Batteries.com also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. Batteries.com does not accept money orders, wire transfers or checks of any kind.

Batteries.com: Returns, Refunds & Exchange Policy

Batteries.com return/refund policy:

  • Batteries.com offers a 45 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable, unless the item is being returned due to it being defective.
  • Customers are responsible for return shipping costs
  • Some returns are subject to a 15% repackaging fee

To make a return:

  • Customers should contact Batteries.com customer service to obtain a RMA
  • The return should be securely packaged and the RMA should be printed clearly on the front of the package
  • The return should be sent back via an insured trackable carrier
Batteries.com: Product images & screenshots
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